Partner terms

These terms apply between you and Kera when you join the Kera partner program. By ticking the box on the application, you accept this version. If we change the terms, we publish a new version here; you stay on the version you accepted unless you agree to a new one.

Who can join

• The program is open to partners who live in Canada. Partners elsewhere can apply and are waitlisted.
• We review every application and can decline one without giving a reason.
• One partner account per person or business. You sign in with the email you applied with.

Your link and code

• You get a link (getkera.com/r/your-code) and a code. Opening the link sets a 90-day referral cookie.
• A signup counts as yours if the customer opened your link in the 90 days before signing up, or named you or your code when Kera asked how they heard about us. The last link opened wins. A matching answer beats a link opened earlier.
• Your code and the names we match answers against are set by Kera. Email partners@getkera.com to change them.

What you earn

• 20% of what a customer you referred pays Kera for their subscription. 25% once 25 of your customers count, 30% once 100 count. Your rate applies to every invoice paid while you hold it.
• A customer counts toward these levels once they have been paying for 90 days and are still paying on day 90.
• Landlords earn you commission every month for as long as they stay.
• Property management companies earn you commission per seat for 12 months from their first paid invoice, 18 once 5 companies count, 24 once 10 count.
• Commission is on subscription charges after discounts and before tax. One-off charges such as tenant screening earn nothing. A signup alone, or an invoice paid entirely by a 100% discount or account credit, earns nothing.
• Amounts are in Canadian dollars. Invoices in US dollars are converted at the rate Stripe settled them at, or the Bank of Canada rate on the day paid.

When commission becomes available

• For monthly customers, commission becomes available after each payment clears. Their first commission waits for their second regular monthly payment.
• For yearly customers, half becomes available 90 days after payment and half after 6 months, each only if they are still subscribed and have not been refunded.

Refunds and disputes

Commission follows the money Kera keeps. If a customer is refunded or wins a dispute, your commission on that payment goes down by the same share. If it was already paid to you, your balance goes negative and the amount is netted from your later payouts.

Payouts

• You can request a payout once $50 or more is available. We pay by Interac e-transfer in Canadian dollars to your payout email.
• If you are registered for GST/HST, we add it to your payout. You are responsible for reporting your income and any tax.

Rules for sharing

• Tell your audience when a link is a referral link, for example "I earn a commission if you sign up through this link". Follow the Competition Bureau's guidance on disclosing material connections.
• No self-referrals. Your own Kera accounts, and accounts of people you sign up on their behalf to earn commission, do not count.
• Do not bid on "Kera", "getkera" or similar brand keywords in search ads, and do not run ads that send people straight to Kera through your link.
• No spam, no misleading claims about Kera, and no use of Kera's name or logo beyond describing the product truthfully.
• These customers never count: invited users (tenants, owners, team members) and anyone whose email already had a paid Kera account.

Pausing and ending

• We can pause your account while we look into a concern. While paused, your link still counts signups and you keep earning, but you can't request a payout.
• We can end your account if you break these terms, and you can leave at any time by emailing partners@getkera.com. When an account ends, new commission stops that day, commission still pending is cancelled, and what is already available is paid out, even if it is under $50.
• Commission earned by breaking these terms, including self-referrals, is cancelled or netted from later payouts.

What you see about customers

Your dashboard shows referred customers masked: their type (landlord or property manager), dates, status and amounts. It never shows their names or emails.

Questions

Email partners@getkera.com.