Partner privacy

This explains what Kera stores when you apply to or take part in the partner program, and why. Kera's main privacy policy at getkera.com covers the Kera app itself.

What we store about partners

• From your application: your full name, business or channel name, email, payout email, social media or website, how you plan to share Kera, your province or country, your GST/HST registration and number, and which version of the terms you accepted and when.
• Once approved: your code, the names we match customer answers against, your rate, and your sign-in account.
• Your earnings, payouts and the statements we send you.
• A record of every change an admin makes to your account.

What we store about clicks and referrals

• When someone opens your link, we count it. We keep a salted, one-way hash of their IP address to filter repeat and automated opens, never the address itself.
• Opening your partner link (getkera.com/r/ and your code), or a Kera app page (app.getkera.com) whose address carries ?ref= and your code, sets a cookie named kera_ref for 90 days, shared across getkera.com and its subdomains, holding only your code, so Kera can credit the signup to you.
• For customers you refer, we keep their Kera and Stripe account ids, their subscription type, dates and the amounts they pay, so we can work out commission.
• To check for fraud and self-referral, we compare the customers you refer with each other and with your own Kera accounts (found by your email addresses): email addresses and domains, payment card fingerprints and refunds from Stripe, and product usage, device and IP address data from PostHog, Kera's product analytics service. A fraud flag keeps short one-way hashes and masked emails as evidence, never the card fingerprint, device id or IP address itself.
• When a customer answers "How did you hear about us?" with a name, the answer is stored on their Stripe customer and matched against partners' names, so the right partner can be credited.

What partners see

Partners see their referred customers masked: account type, dates, status and amounts. We never show a customer's name or email to a partner.

How we use it

• To review applications, run your account and send you sign-in links and program emails.
• To credit referrals, calculate commission, and pay you.
• To check for self-referrals and other abuse of the program.
• To keep the records tax law requires for payments we make.

Who we share it with

Our service providers, only to run the program: Google Firebase (hosting the data and sign-in), Stripe (where customer payments happen), SendGrid (sending email), Google reCAPTCHA (protecting the application and sign-in forms) and PostHog (Kera's product analytics, which we query for device and usage data when checking for fraud). We do not sell personal information.

This site

The partner site uses no analytics and no advertising cookies. Signing in keeps a session in your browser so you stay signed in.

How long we keep it

We keep partner and payout records for as long as your account is open and then for as long as tax and accounting rules require. Declined applications are kept so the same email can't be used to re-apply in someone else's name.

Your choices

You can ask to see or correct what we hold about you, or to close your account, by emailing partners@getkera.com.